Vibideo Privacy Policy
Effective date: August 7, 2026 Last updated: August 7, 2026
This Privacy Policy explains how Vibideo ("Vibideo," "we," "us," or "our") collects, uses, and shares information when you use the Vibideo iOS app (the "App"). This policy is hosted at https://vibideo.app/privacy and linked from the App Store listing and from the in-app paywall and Settings screen.
If you do not agree with this policy, please do not use the App.
1. Who We Are
Vibideo is operated by Vigilainte Inc ("Vigilainte"). For any privacy question or request, contact us at support@vigilainte.com.
2. No Account Required — How We Identify You
Vibideo does not require you to create an account, and it does not collect your name, email address, or phone number to use the App. Instead, when you first install the App, we generate a random, anonymous identifier (a UUID) and store it in your device's Keychain. This identifier:
- Is not tied to your real-world identity by us;
- Persists across app reinstalls on the same device (because it lives in the Keychain rather than in app storage that is deleted on uninstall);
- Is used as the account key across our backend and the third-party services described below, so that your credits, purchases, generated videos, and in-app experience stay consistent.
Because this identifier can persist across reinstalls and is used to link your activity, purchases, and content together over time, we treat it as personal data under applicable law, even though it is not directly tied to your name or contact details.
3. Information We Collect
3.1 Device Identifier
The anonymous install/Keychain identifier described in Section 2.
3.2 Usage and Analytics Data
We collect product-analytics data about how you use the App, including screens viewed, buttons tapped, onboarding quiz answers, feature usage (e.g., which generation mode you use), and paywall/purchase funnel events (e.g., viewing the paywall, starting a purchase, completing or abandoning a purchase). This data is tied to your anonymous identifier, not to your name or contact information.
3.3 Purchase and Subscription Data
When you buy a subscription or a one-time credit pack, the purchase is processed by Apple through the App Store. We and our subscription-management provider receive transaction-level data (e.g., product purchased, price, renewal status, entitlement/credit balance) needed to grant and track your in-app credit balance. We do not receive or store your payment card details — those are handled entirely by Apple.
3.4 User Content
"User Content" means the text prompts you write, the photos you upload, and the videos generated for you. We collect and process User Content in order to:
- Send your prompts and/or uploaded photos to our AI video-generation infrastructure provider to generate your video;
- Store your uploaded photos and generated videos so you can view, save, and share them from the App.
3.5 Push Notification Data
If you allow notifications, we use a push-notification provider to alert you when a video generation is complete. This requires sharing your device's push token and anonymous identifier with that provider.
3.6 Attribution Data
If you install the App via an Apple Search Ads campaign, Apple provides us with an attribution token that tells us which ad campaign (if any) led to your install. This is install attribution, not cross-app or cross-site tracking — it does not let us or anyone else follow you across other apps or websites.
3.7 App Tracking Transparency (ATT)
The App displays Apple's App Tracking Transparency prompt. As of the effective date of this policy, Vibideo does not use any third-party advertising SDKs that track you across other companies' apps or websites, regardless of how you respond to the ATT prompt. We show the prompt to establish the technical groundwork for a possible future ad-network integration; if that changes, we will update this policy and the App's tracking disclosures before enabling any such tracking.
3.8 Device Attestation
We use Apple's App Attest to verify that requests to our servers come from a genuine, unmodified copy of the App running on genuine Apple hardware. This is an anti-fraud/anti-abuse measure and relies on a device-generated cryptographic key. It does not collect personal information about you.
4. How We Use Information
We use the information above to: operate and provide the App's core features (generating, storing, and delivering your videos); manage your credit balance and purchases; understand and improve how people use the App; notify you when a generation finishes; detect and prevent fraud and abuse; and comply with legal obligations.
We do not sell your personal information, and we do not use your prompts, photos, or generated videos to serve you third-party ads.
5. Third-Party Service Providers
We share the categories of information described above with the following service providers, each acting in the role described. We recommend reviewing each provider's own privacy policy for details on how they handle data on our behalf.
| Provider | Role | Data Involved | Provider's Privacy Policy |
|---|---|---|---|
| Apple (App Store / RevenueCat) | Processes your in-app purchases and subscriptions; RevenueCat manages subscription state and your credit balance. | Anonymous identifier, purchase/transaction data | Apple / RevenueCat |
| PostHog | Product analytics — records app usage, screens, funnels, feature usage, onboarding answers, and purchase events. | Anonymous identifier, usage events, person properties | PostHog |
| OneSignal | Sends push notifications (e.g., "your video is ready"). | Anonymous identifier, device push token | OneSignal |
| fal.ai | Third-party AI infrastructure that processes your prompts and uploaded photos to generate your videos. | Prompts, uploaded photos | fal.ai |
| Cloudflare (R2 storage) | Stores your uploaded input images and generated output videos. | Uploaded photos, generated videos | Cloudflare |
| Apple AdServices / Apple Search Ads | Provides install-attribution data (which ad campaign, if any, led to your install). | Attribution token | Apple |
We may add or change service providers over time; if a change materially affects how your information is handled, we will update this policy.
6. Data Retention
Your uploaded photos and generated videos are retained on our servers so that you can access your library at any time within the App. We do not currently offer in-app deletion of individual videos or photos. If you would like a specific piece of User Content, or all of your data, deleted, contact us at support@vigilainte.com and we will honor reasonable deletion requests within a reasonable time.
Analytics data and purchase records are retained as needed for product improvement, fraud prevention, financial record-keeping, and legal compliance, and may be retained in de-identified or aggregated form after your deletion request.
7. Children's Privacy
Vibideo is not directed to children under 13, and we do not knowingly collect personal information from children under 13 (or the relevant minimum age of digital consent in your jurisdiction). Users under the age of majority should use the App only with the involvement and consent of a parent or legal guardian. If you believe a child has used the App and provided us information without appropriate consent, contact us at support@vigilainte.com and we will take appropriate action, including deletion.
8. International Data Processing
Vibideo's backend and its service providers operate primarily in the United States, and content is delivered via Cloudflare's global edge network. If you use the App from outside the United States, your information — including your prompts, photos, and generated videos — will be transferred to, stored, and processed in the United States and potentially other countries where our providers operate. By using the App, you consent to this transfer.
9. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing (for example, under the EU/UK General Data Protection Regulation ("GDPR") or the California Consumer Privacy Act ("CCPA") and similar U.S. state laws). Because Vibideo does not collect your name or email address, we identify your data using your anonymous device identifier — to exercise these rights, contact us at support@vigilainte.com and, where possible, provide any details that help us locate your data (e.g., approximate signup date, device type).
You can also control certain data directly in the App or your device settings:
- Notifications: disable push notifications in iOS Settings at any time.
- Tracking: respond to the App Tracking Transparency prompt as you choose (see Section 3.7 — it currently has no effect, as no tracking SDKs are active).
- Uninstalling the App stops all further data collection going forward, but does not delete already-stored User Content — contact support to request deletion.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information, including transport encryption and device attestation to authenticate legitimate app traffic. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time, for example as we add features or service providers. We will update the "Last updated" date above and, for material changes, provide additional notice (such as an in-app notice) where appropriate. Your continued use of the App after a change becomes effective constitutes acceptance of the revised policy.
12. Contact Us
Questions, requests, or concerns about this Privacy Policy or your data? Contact us at support@vigilainte.com.